Effective Date: February 20, 2026
The Pawfect Moment ("we," "us," or "our") operates the website thepawfectmoment.com and related services. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our website, submit forms, place orders, or interact with our SMS and email communications.
We collect the following categories of personal information:
We use the information we collect to:
Program Name: The Pawfect Moment SMS Notifications
By providing your phone number and expressly selecting "Yes" to the SMS consent question on our submission forms, you provide your prior express written consent pursuant to the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227, to receive recurring automated promotional and informational SMS text messages from The Pawfect Moment, sent using an automatic telephone dialing system or prerecorded voice, at the phone number you provided. These messages may include:
Message frequency: You may receive up to 10 messages per month. Message and data rates may apply.
Opt-out: You can opt out at any time by replying STOP to any message. You will receive a one-time confirmation that you have been unsubscribed. No further messages will be sent unless you re-subscribe by texting START.
Help: Reply HELP for assistance, or email support@thepawfectmoment.com, or call/write to us at the address listed in Section 12 below.
Consent is not a condition of purchase. You are not required to consent to receive SMS messages as a condition of purchasing any goods or services from The Pawfect Moment.
No phone number sharing: We will never sell, rent, or share your phone number with third parties or affiliates for their own marketing or promotional purposes. Your phone number is used solely by The Pawfect Moment for the purposes described in this policy.
Supported carriers: Major US carriers are supported, including but not limited to AT&T, T-Mobile, Verizon, Sprint, Boost Mobile, Cricket, MetroPCS, U.S. Cellular, and others. Carriers are not liable for delayed or undelivered messages. T-Mobile is not liable for delayed or undelivered messages.
If you provide your email address, we may send you order-related emails and promotional content. You can unsubscribe from marketing emails at any time using the unsubscribe link in the email footer.
We do not sell your personal information. We do not sell, rent, or share your phone number with third parties for their marketing purposes. We may share your information with the following categories of service providers solely to operate our business:
We implement industry-standard security measures to protect your personal information, including encrypted data transmission (HTTPS/TLS), secure cloud storage, access controls, and secure database encryption at rest. Consent records are stored in an immutable audit log. However, no method of transmission or storage is 100% secure.
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. SMS consent records are retained for a minimum of five (5) years as required by TCPA regulations. You may request deletion of your data at any time by contacting us, subject to our legal retention obligations.
Depending on your location, you may have the right to:
California Residents (CCPA/CPRA): California residents have the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us at support@thepawfectmoment.com.
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
By submitting your information through our forms and selecting "Yes" to the SMS consent question, you agree to receive communications electronically. You consent to receive SMS text messages, emails, and other electronic communications from The Pawfect Moment. This consent is provided in accordance with the Electronic Signatures in Global and National Commerce Act (E-SIGN Act), 15 U.S.C. § 7001 et seq. You may withdraw your electronic consent at any time by replying STOP to any SMS message or by contacting us.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new effective date. Material changes to SMS terms will be communicated via text message to active subscribers.
If you have questions about this Privacy Policy, wish to exercise your rights, or need assistance with SMS messages, contact us at:
The Pawfect Moment
8 The Green, Ste B
Dover, DE 19901
United States
Email: support@thepawfectmoment.com
Website: thepawfectmoment.com